Delivery Information
PLEASE READ IN FULL BEFORE ORDERING
ROYAL MAIL STRIKES
The Communication Workers Union (CWU) has called on its members who collect, sort and deliver parcels and letters to take strike action on the following dates:
- Thursday 13 October 2022
- Thursday 20 October 2022
- Tuesday 25 October 2022
- Monday 28 November 2022
Further dates have also been announced by the CWU for functional strike action which impacts parts of their operation on the following:
- Processing, Distribution, International, Collections, Admin: 3, 9, 15, 24 November and 1 December 2022
- Delivery: 4, 10, 16, 25 November and 2 December 2022
- Network: 2, 8, 14, 23, 30 November 2022
Unfortunately, this will result in delays to card orders, including special delivery items. I will be looking into other delivery options for all cards orders from mid October and will update on here.
Standard delivery by first class post. While most orders are arriving within 1-2 days after posting, in some rare cases it could take up to a week to arrive. Please allow time for your order to be made and extra time for first class post. A tracking number is provided for 1st class post but this is only tracked at the point of delivery, or attempted delivery and will tell you if your order has been delivered, left with a neighbour or returned to the delivery office.
Royal Mail Special Delivery is recommended for orders needed more quickly and is fully tracked. A signature will be required on delivery.
UK DELIVERY
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STANDARD UK DELIVERY (Royal Mail First Class) |
EXPRESS DELIVERY (Royal Mail Special Delivery) |
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Ships within 1-3 working days Delivery within 1-5 working days after dispatch Not tracked |
Ships next working day Delivered in 1 working day after dispatch (e.g. order Monday, receive by Wednesday order Friday, receive by Tuesday) Fully tracked |
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Costs £1.40 for card with envelope £3.90 for a boxed card |
Costs £8.95 - £11.00 per order Mainland UK, Highlands & Islands |
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Monday to Friday are classed as working days (not weekends or Bank
Holidays) |
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International delivery
We are not currently accepting an orders for overseas delivery because of significant delays to a number of countries at this time due to a lack of available transport links and suspension of certain country’s postal operations and also due to import taxes due in some countries following Brexit.
We aim to deliver your order within the estimated
times as stated on our website. However,
delays are occasionally inevitable due to unforeseen circumstances. We will not
be held liable for any loss caused to you by late delivery.
Postage and Packaging cost. All of our greetings cards are
carefully packaged and sent in stiffened envelopes or boxes. All boxed cards
are wrapped in tissue paper and packaged in a further packing box to ensure
that they reach you in perfect condition. These are sent small parcels and
probably will not fit through your letter box.
Undelivered orders. If delivery has been attempted by Royal
Mail, it is your responsibility to collect the item from your delivery
office. Any items returned to me because they have not been collected
will not be refunded.
Returns and missing orders. If your card order has not arrived
within 2 weeks, I will replace your item. You must inform me within 21
days of placing your order if your card has gone missing in the post for it to
be replaced or refunded. If you are able to please do check with your local delivery office even
if a 'while you were out' card has not been left as it is possible that
delivery has been attempted to the wrong address or a card has not been
left.
2. WEDDING STATIONERY